Frequently Asked Questions
What happens if my order is damaged?
We package all of our orders very carefully to ensure that each item arrives intact, but we understand that there may be a time when you receive a broken item. We will do our absolute best to resolve this for you! Please keep in mind that all damages must be reported within 48 hours in order to be honored.
Is Sienna Sauce Vegan?
The sauce is not vegan because honey is in the ingredients. However, we have many honey-eating vegans and they love the sauce!
Where can I purchase the sauce?
The sauce is available for purchase on our website, on our app, and in stores in Houston, TX, Brooklyn, NY & New Jersey
Do you ship to the UK?
As of Jan 2020 we are not yet shipping to the UK, however, we will notify the masses when we finally ship there and other countries. Hang tight sauce-lovers, Sienna Sauce is coming to you soon!
Is the sauce healthy?
Yes the sauce has No High Fructose Corn Syrup, and is Gluten Free.
Did you receive the wrong flavor?
Contact us at email@example.com within 48 hours of receiving the product. We sincerely apologize for any errors and will do our best to correct it as quickly as possible!
How do I find what stores the sauce is located in?
On our app, there is a tab that say "Locations", This will take you to the map filled with our retail stores If you click the list icon in the bottom right corner, it will list them out and tell you how close or far they are from you.
Do you have an app?
Yes our app SiennaWings is in the app store on IPhone and Android.
Do you ship to Canada?
No! Currently are not shipping out of the USA
What store is the sauce in?
Please visit the retail stores tab at the top of the site
When can I cancel my subscription of Sienna Sauce?
Customers can cancel after at least 3 orders.
An item is missing from my shipment.
Please contact us as soon as possible firstname.lastname@example.org, and we'll look into it further for you. If we made a mistake, we will gladly fix it for you.